Welcome to SocialSync Flow. These Terms of Service ("Terms") govern your access to and use of our websites, digital products, online courses, and community, all operated by Jds Socialsync SL ("SocialSync Flow," "we," "us," or "our"), a company registered in Spain.
These Terms specifically apply to:
By purchasing, accessing, or using any of the above, you agree to be bound by these Terms. If you do not agree, please do not use our services.
Please read these Terms together with our Privacy Policy, which explains how we handle your personal data.
These Terms form a legally binding agreement between you and:
To purchase our products or join our community, you must:
If you are purchasing on behalf of a business, you confirm you have the authority to bind that business to these Terms.
The 90-Day Growth Engine is a self-paced online course designed to teach Instagram growth strategy. When you purchase the course, you receive:
Course content is delivered digitally. We do not provide physical materials.
The Social Suite is a paid membership community hosted on Circle.so. Your membership gives you:
Membership is billed on a recurring basis (monthly or annually, depending on the plan you choose) until cancelled. See Section 6 for billing and cancellation terms.
We offer digital guides, workbooks, templates, and similar downloadable products. When you purchase one of these products:
These Terms cover our digital products and community only. Our done-for-you social media management services (Sustain, Growth, and Scale packages) are governed by a separate service agreement signed between SocialSync Flow and the client.
All prices are listed in the currency shown at checkout and, where applicable, include VAT at the rate required by law for your location.
We reserve the right to change our prices at any time. Price changes will not affect purchases already made. For subscriptions, we will give you reasonable notice before any price change takes effect, and you may cancel before the new price applies. If you remain a continuous member, your locked-in rate will not change even if our public pricing increases.
All sales are final. We operate a strict no-refund policy on all our digital products, courses, memberships, guides, templates, and downloads. By completing a purchase, you acknowledge and accept that you are not entitled to a refund under any circumstances, except where required by mandatory law in your jurisdiction.
Under EU consumer protection law, consumers ordinarily have 14 days to withdraw from a distance contract. However, for digital content supplied immediately after purchase, this right is waived once you access the content and have given your express consent to immediate delivery.
By checking the relevant box at checkout and beginning to access the course, membership, or download, you expressly consent to immediate performance and acknowledge that you lose your right of withdrawal once access begins.
You can cancel your Social Suite membership at any time from inside your account or by contacting us.
The Growth Accelerator, the 90-Day Growth Engine, the Viral Carousel Blueprint, and any other digital guide, course, template, or downloadable product are non-refundable. Access to these products is granted immediately upon purchase, and your right of withdrawal is waived as set out in Section 5.2.
If you have an issue with a purchase, please contact us first. Initiating a chargeback without first attempting to resolve the issue with us may result in immediate termination of your access to all our products and communities, and we reserve the right to dispute any unwarranted chargebacks.
When you purchase a product, you will receive login credentials for the relevant platform (course portal, Circle community, etc.). You agree to:
Access is personal and non-transferable. One purchase = one user. Sharing logins is grounds for immediate termination without refund.
All course materials, guides, templates, videos, written content, graphics, frameworks, methodologies, and other materials we provide are the intellectual property of Jds Socialsync SL or our licensors. They are protected by copyright, trademark, and other applicable laws.
When you purchase a product, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the materials for your personal or internal business use. You may not:
Templates and swipe files specifically marked as "for use with clients" or similar may be used in your own business with clients, but you may not resell or redistribute the templates themselves.
Anything you post inside the Social Suite, submit in the course, or share with us (including testimonials, comments, and feedback) remains yours. However, by posting or submitting content, you grant us a worldwide, royalty-free, non-exclusive licence to use, display, and reproduce it for the purpose of operating the community and, where you have given explicit consent, in marketing materials.
If you voluntarily share your results, screenshots, or feedback with us, you agree we may use them in marketing (with your first name or a pseudonym), unless you tell us otherwise in writing. We will not use your full name, business name, or identifying images without your express consent.
The Social Suite is a private, paid community. Membership is a privilege, not a right. To keep the space safe, useful, and on-brand, all members agree to:
We reserve the right to remove any content, suspend access, or terminate membership (without refund) for any violation of these guidelines, at our sole discretion.
Our products are designed to teach strategies that have worked for us and our students. However:
You are solely responsible for your own business decisions and their outcomes.
You agree not to:
Our services depend on third-party platforms including Circle.so (community hosting and payments), Stripe (payments), Flodesk (email), and our course hosting platform. Your use of those platforms is also subject to their own terms and policies.
Our websites and content may contain links to third-party websites or resources. We are not responsible for the content, accuracy, or practices of any third-party site and do not endorse them by linking to them.
To the fullest extent permitted by applicable law, our services are provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that our services will be uninterrupted, error-free, or free of viruses or harmful components. Temporary downtime, maintenance, or platform issues are a normal part of operating digital services and do not entitle you to a refund.
Nothing in these Terms limits any rights you have as a consumer under Spanish or EU law that cannot be lawfully excluded.
To the fullest extent permitted by law:
Nothing in these Terms excludes liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.
We may suspend or terminate your access to any of our products or the community, with or without notice, if:
In the unlikely event we discontinue a product entirely, we will give you reasonable notice and, for annual or lifetime purchases, a pro-rated or equivalent refund where appropriate.
"Lifetime access" means access for as long as SocialSync Flow continues to offer the relevant product. It does not guarantee access forever, and it does not survive termination for breach of these Terms.
We may update these Terms from time to time to reflect changes in our products, practices, or legal requirements. When we make material changes, we will notify you by email or through a notice on our website or inside the community. The "Last updated" date above will always reflect the latest revision.
Your continued use of our services after changes take effect constitutes acceptance of the updated Terms.
These Terms are governed by the laws of Spain, without regard to its conflict of laws rules. Any dispute arising out of or relating to these Terms or our services will be subject to the exclusive jurisdiction of the courts of Marbella, Spain, unless mandatory consumer protection laws in your country of residence give you the right to bring proceedings in your local courts.
Before initiating any formal proceedings, we encourage you to contact us directly so we can try to resolve the issue amicably.
EU consumers also have access to the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.
If you have any questions about these Terms, please contact us:
Jds Socialsync SL
Marbella, Spain
Email: [email protected]
Questions? Email us at [email protected]